Denver’s ‘Peak Academy’ trains city workers, tames the bureaucracy

A mayor’s pet project usually can be counted on to cost taxpayers money. How about one that actually saves money? Denver Peak Academy, the handiwork of Denver Mayor Michael Hancock, is being touted by the city to have saved the public an estimated $22.5 million over the past five years. The novel program, which has attracted interest from other cities across the country and beyond, was lauded Thursday by Hancock in a press statement from his office:

“Through innovative thinking, employees are now able to do more with less, and that means Denver residents spend less time and money when they interact with the city,” Hancock said. “Denver’s Peak Academy has become a national model adopted by some of the largest municipalities in the country. I’m proud of how much Denver’s Peak Academy and their trainees have accomplished in the last five years, and look forward to continuing our forward progress.”

Some background on the program:

Facing a recession and budget shortfall in 2011, Mayor Hancock established Denver Peak Academy to help eliminate systemic bottlenecks in city processes and operations that were wasting taxpayer time and money. It worked. For the past five years, Denver Peak Academy has trained city employees to improve the way city government operates and to make city government worker smarter for the residents of Denver.

The solutions the employees come up with after training can be as simple as, “re-organizing a workspace, changing print stations, or updating online information.” Some increased efficiencies that resulted:

The city says some 150 cities have traveled to Denver for training, including San Francisco, Miami, Los Angeles, Providence, Kansas City, Brussels, Belgium; and Canada.


PREV

PREVIOUS

A safe place to use drugs: Denver council president favors proposal for supervised injection site

As the opioid epidemic rages on across the country, officials back home are exploring ways to buck the trend of overdose deaths and the spread of disease due to dirty needle use. Denver City Council President Albus Brooks on Tuesday threw his support behind a proposal to provide a safe place for illicit drug users […]

NEXT

NEXT UP

Sessions’s prison order doesn’t mean a boom for Fremont County

Will there be more inmates headed for the state’s prison capital? Since May, people have been saying it’s possible under a Trump administration that’s vowing to get tougher on crime. This week in the print edition of the Economist, Cañon City councilman Frank Jaquez said area prisons, a mix of federal and state, aren’t filled […]


Welcome Back.

Streak: 9 days i

Stories you've missed since your last login:

Stories you've saved for later:

Recommended stories based on your interests:

Edit my interests