Telemarketer robocall scam: legislation for smartphone with gavel

Colorado residents made the highest rate of per capita robocall complaints in 2019, with an estimated 2,403 calls per 100,000 residents.

A total of 130,640 complaints were made to the Federal Trade Commission from Colorado. Arizona, Oregon and Nevada were the other top states for complaints, while Alaska generated the fewest robocall complaints per capita.

“Unfortunately, seniors are among the hardest hit when it comes to scam phone calls,” explained Provision Living Senior Living Communities, which released a report analyzing complaints from the FTC’s National Do Not Call Registry. “In fact, people 60 and older lost a total of $298 million to scams and fraud in 2019.”

Since 2015, New Jersey generated the most robocall complaints, with nearly 12,000 per 100,000 residents. Colorado and Delaware were tied for second place, with under 11,000 each.

“The East Coast seems to be a magnet for robocalls,” Provision Living wrote, adding that “regardless of where you live, robocalls have only gone up in the last five years.”

On Dec. 30, President Donald Trump signed into law a measure that directs the Federal Communications Commission to begin efforts to trace robocalls to their source, impose harsher penalties for robocalls and spoofed calls, and protect against “one-ring” scams that entice a person to call back and be charged exorbitant rates.

U.S. Sens. Michael Bennet and Cory Gardner were cosponsors of the legislation, known as the TRACED Act.

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