On Monday, a national database used for processing driver’s licenses went dark, affecting motor vehicle offices across Colorado and the country.
The Denver Post reported that the problem originated with the American Association of Motor Vehicle Administrators, which operates a system to verify information used in applying for driver’s licenses and passports, and for checking titles and registrations.
The outage began around 8 a.m. Mountain time. The Colorado Department of Revenue tweeted at 11:29 a.m. that operations had been restored. The Post noted that some county offices do not use the database and therefore were able to continue their work as normal.
The specific feature of the database that went down, according to NPR, was the Problem Driver Pointer System, which holds information about people whose motor vehicle operating privileges are suspended, canceled or denied. Colorado's fee for participation is more than $124,000 for just the program and IT costs.
News of the outage comes two weeks before Colorado will opt in to another verification program with the AAMVA to screen for drivers who have active licenses in other states. The state will pay an annual fee of nearly $30,000, plus a fee based on the number of drivers in the state, which amounts to $211,462.